All items on the site (except those made to order and vinyl) can be returned under the consumer contracts regulations within 30 days. Please contact us prior to returning so we can discuss your requirements. If the item has been specially ordered (not specially made) we reserve the right to charge a nominal re-stocking fee. We expect any goods returned to be in new condition complete with original packaging otherwise we reserve the right to refuse a refund. Items classed as “tailor made” cannot be returned under the regulations although The Vinyl Adventure may accept the return under certain circumstances.
ORDER CANCELLATION AND REFUND POLICY
To cancel an order please email us at [email protected] within 12 hours of placing the order with your details.
Please email us at [email protected] for details on where to send the return product. You can return a product within the first 28 days of receiving your order. Vinyl must still be sealed in it’s original packaging. When your return has been accepted we will endeavour to process your refund within 3-5 days.